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Powerful Win Win Solutions
This is a great book. Everyone who faces problems at work will find words of wisdom here.
Helena Cornelius, Author & Director – Conflict Resolution Network

Conflict is one of the most common causes of poor performance and low morale in the workplace, affecting motivation, teamwork, productivity and, ultimately, profit.  Conflict,stress and silos are among the largest reducible costs in organisations  This book will show you how to turn conflict into opportunity.

This book is based on the original “12 Skills” programme created by the Conflict Resolution Network of Australia (www.crnhq.org).

Anyone who works with other people will find this book helpful.  But it will be of special value to managers, supervisors, consultants and counsellors.
Business executive

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